Today we got Lauren's new iPhone (happy graduation to you!). When we got MY iPhone from Best Buy, they told us they didn't have any way to sync my data from my old cell phone. AT&T store said the exact same. I did a lot of updating on Address Book to enter the data from my old phone. Today at Apple, they just pop her card into the iPhone and copy everything over and then put in the new SIM. Good gravy!!! Someone needs to talk to the folks at Best Buy and AT&T... Also her whole transaction was done in a fraction of the time it took me at Best Buy. I think that store is misnamed.